All You Need to Know

Hey, Parents, this section is for you!


Check out our most commonly asked questions and answers below. We are also here to answer any additional questions you may have. Feel free to give us a call!

Is renters insurance required and why?

In our efforts to continue striving to create a safer living environment for your son or daughter, we now require all residents to carry an active renter's insurance policy during their lease term. Requiring renters insurance has become a common practice throughout both on and off-campus student apartments to adequately protect student's belongings such as text books, phones, electronics and other valuables. Our research has found that most of these items if damaged or stolen, fall under your homeowner's deductible so there is no coverage in place. A renter's insurance policy also works to protect you from liability exposure created while your child is away from home such as negligent damage to the apartment unit, negligent damage to another resident's property or even injuries to guests while visiting. Renter's insurance provides peace of mind and protection from the unforeseen events that sometimes occur. For your convenience, we've identified a National insurance provider that has agreed to provide a comprehensive policy to residents at our communities at a preferred group rate! You can enroll in less than 2 minutes at eRenters Insurance.

What do I need to know about Individual leasing?

A lot has changed since mom and dad went to college, and certainly for the better! The individual lease is one of the latest changes! With this type of lease, you are only responsible for your student's rent. You're not liable for the roommates' rent at all! Unlike a traditional lease or a joint lease, if your roommate transfers or graduates, you have nothing to worry about.

Does University Orchard offer roommate matching?

University Orchard offers FREE Roommate Matching to our residents. Your student won't have to worry about finding a roommate online or flyering the entire campus, we'll do the work for you and all you have to do is simply fill out a questionnaire!

Are the apartments fully furnished?

Don't worry about hiring movers or renting a truck, we have fully-furnished apartments at University Orchard! The days of moving a bed up a flight of stairs are long gone... just bring your personal items and you're set!

How can I keep up with my students account?

All of our residents and their guarantors have access to their property's online resident portal, helping you and them keep up to date with their life at University Orchard! You or your student can pay rent online via checking or savings account, set up automatic monthly payments, and submit maintenance requests, all with just a few clicks of your mouse!

When is my rent due?

Rent is always due on the 1st of the month. You can pay up front (due August 1st), in semester installments (due August 1st and January 1st), or in twelve installments (due August 1st and on the first of the month for the next 11 consecutive months).

How do I receive mail and packages?

Your mail will be delivered to your apartment’s mailbox located on University Orchard's property.

What do I need to bring to my new apartment?

We suggest that you bring:

Bedding for a queen-sized bed and pillow tops or egg crates



Decorations to make your new apartment feel like home!

What furniture is included with the furniture package?

Our fully furnished apartments come with a full XL-sized bed, large desk and chair, and a dresser. The living area comes with a comfortable couch, coffee table, end table, 47" TV, DVR cable box and a dining room table with chairs. The kitchen comes fully equipped with energy efficient appliances, a refrigerator, dishwasher, washer & dryer, microwave and full-size oven and stove. 



Fall 2022 rates starting as low as $730. Reserve your new home today! 


*restrictions apply.

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